Help & Information

rbajie Frequently Asked Questions

Everything you need to know about your rbajie account, deposits via bKash and Nagad, cricket betting markets, slots, bonuses, and keeping your play safe — all in one place.

24 Questions Covered bKash & Nagad Payments Cricket & Slots Safety & Security

This FAQ page covers the most common questions asked by rbajie players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and Khulna. Whether you are new to the platform or a seasoned player, you will find clear, direct answers here on registration, deposits and withdrawals via bKash, Nagad, and Rocket, cricket and BPL betting rules, slot game mechanics, bonus wagering, account security, and responsible gaming tools. Use the section links below to jump to the topic most relevant to you, or scroll through all 24 questions at your own pace.

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Account & Registration

Creating your rbajie account, verifying your identity, recovering access, and managing your profile.

To create an rbajie account, visit the rbajie Login page and click the registration option, then fill in your username, email address, mobile number, and preferred password. You will receive a verification code via SMS to confirm your mobile number. Once confirmed, your account is active and you can proceed to complete KYC verification before making your first deposit.

rbajie requires a valid government-issued photo ID to complete KYC verification — a National Identity Card (NID) or passport is accepted. You will need to upload a clear photo of the front and back of your NID, along with a selfie holding the document. Verification is typically completed within 24 hours of submission.

To reset your rbajie password, click "Forgot Password" on the login page and enter your registered email address or mobile number. A reset link or one-time code will be sent to you. Follow the instructions to set a new password. If you do not receive the reset message within a few minutes, check your spam folder or contact live chat support.

No — rbajie strictly permits only one account per person. Opening duplicate accounts is a violation of the Terms and Conditions and will result in all accounts being suspended and any pending withdrawals being voided. If you have accidentally created a duplicate account, contact rbajie support immediately to have the duplicate closed before any action is taken.

To close your rbajie account permanently, contact the support team via live chat or email at [email protected] and request a permanent account closure. Any remaining balance must be withdrawn before closure is processed. If the closure is related to a gambling problem, rbajie support can apply an immediate self-exclusion and guide you through responsible gaming resources.

Deposits & Withdrawals

bKash, Nagad, Rocket, bank transfers, processing times, minimum amounts, and fees.

To deposit via bKash on rbajie, log into your account, go to the Deposit section, and select bKash as your payment method. You will be shown a dedicated bKash merchant number. Send your deposit amount from your bKash app to that number using the "Send Money" option, then enter the bKash transaction ID in the rbajie deposit form to confirm. Deposits are credited within minutes.

bKash deposits on rbajie are credited to your account within 5 to 15 minutes in most cases. During peak hours or network congestion, it may take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact rbajie live chat support with your bKash transaction ID and the deposit will be manually verified and credited without delay.

The minimum deposit amount on rbajie is ৳200 BDT for most payment methods including bKash, Nagad, and Rocket. Bank transfer deposits may have a higher minimum of ৳500 BDT depending on the partner bank. There is no maximum deposit limit enforced by rbajie, though individual payment providers such as bKash and Nagad have their own daily transaction ceilings.

Yes — rbajie supports deposits via Nagad, Rocket (Dutch-Bangla Bank Mobile Banking), and Upay in addition to bKash. The deposit process is the same for each: select your preferred mobile banking method in the Deposit section, send the amount to the provided merchant number, and confirm the transaction ID on the rbajie platform. All mobile banking deposits are credited within minutes.

The minimum withdrawal amount on rbajie is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — bKash, Nagad, Rocket, or your linked bank account. To withdraw, navigate to the Withdrawal section in your account dashboard, enter the amount, confirm your payment details, and submit the request.

rbajie processes withdrawal requests within 1 to 4 hours for mobile banking methods such as bKash and Nagad during normal business hours (Bangladesh Standard Time, UTC+6). Bank transfers to BRAC Bank, Islami Bank, Sonali Bank, or other partner banks may take 1 to 2 business days. Withdrawals submitted after 10 PM BST may be processed the following morning.

rbajie does not charge its own fees on standard deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their standard transaction charges, which are outside rbajie's control. We recommend checking your payment provider's current fee schedule before initiating a transaction to avoid any surprises.

Games & Gameplay

Cricket betting markets, BPL and IPL coverage, slot games, live casino, mobile play, and RTP explained.

rbajie offers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs over/under, innings runs, method of first wicket, and live in-play betting. Coverage includes Bangladesh Premier League (BPL), IPL, ICC T20 World Cup, Test matches, and ODI series featuring the Bangladesh Tigers. Markets are updated in real time throughout each match.

To place a live bet on rbajie during a cricket match, navigate to the Cricket section and select a match that is currently in progress — it will be tagged as "Live". Choose your preferred market, enter your stake in BDT, and confirm the bet. Live odds update ball-by-ball, so act quickly as markets can be suspended during active play such as while a ball is being bowled.

rbajie offers hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and more. Popular titles include Gates of Olympus, Sweet Bonanza, and Starburst, alongside progressive jackpot slots. Games are accessible directly in your browser on both desktop and mobile — no app download is required. Each game page displays the RTP percentage so you can compare before playing.

Yes — rbajie is fully optimised for mobile browsers on Android and iOS devices. You do not need to download a separate app. Simply open your mobile browser, visit rbajie.club, log in, and access the full range of cricket betting, slots, live casino, and other games. The mobile interface is designed for touch navigation and performs well on mid-range Android handsets commonly used across Bangladesh.

RTP stands for Return to Player — it is the percentage of total wagers that a slot or casino game pays back to players over millions of spins, expressed as a percentage (e.g., 96.5%). rbajie only offers games with independently audited RTPs from certified providers. A higher RTP means the game pays back more over the long run, though individual session results vary due to variance. RTP does not guarantee a win in any single session.

Bonuses & Promotions

Welcome bonus, wagering requirements, free spins, bonus expiry, and the rbajie loyalty programme.

rbajie offers a welcome bonus for new players on their first deposit — the current offer details are displayed on the promotions page inside your account after registration. To claim it, simply make your qualifying first deposit and the bonus will be credited automatically. Welcome bonuses are subject to wagering requirements which must be met before any bonus-derived winnings can be withdrawn.

A wagering requirement means you must bet a specified multiple of the bonus amount before you can withdraw any winnings generated from that bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before withdrawal is available. rbajie displays the exact wagering requirement on each bonus offer so there are no hidden conditions.

Yes — rbajie bonuses have an expiry window, typically 7 to 30 days depending on the specific promotion. If you do not meet the wagering requirement within the bonus validity period, the bonus and any associated winnings will be removed from your account automatically. The expiry date and remaining wagering progress are visible in the Bonuses section of your account dashboard at any time.

Yes — rbajie periodically offers free spins as part of welcome packages, reload bonuses, and seasonal promotions tied to events like Eid, Pohela Boishakh, and BPL season. Free spins are credited to specific eligible slot titles and expire within a set number of days. Any winnings from free spins are converted to bonus funds subject to the applicable wagering requirement before withdrawal.

rbajie rewards regular players through a loyalty programme where you accumulate points based on your real-money wagering activity across cricket betting, slots, and live casino games. Points can be redeemed for bonus credits or free spins. Higher-tier VIP members receive dedicated account managers, faster withdrawal processing, exclusive reload bonuses, and priority support. Full programme details are available inside your account dashboard.

Safety & Responsible Gaming

Platform security, age verification, self-exclusion, deposit limits, and getting help if gambling becomes a problem.

rbajie uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and the platform. Player funds are held separately from operational funds. All games offered on rbajie use certified random number generators (RNGs) audited by independent testing agencies. rbajie also employs two-factor authentication and role-based internal access controls to protect account security.

rbajie operates as an online gambling and sports betting platform and uses internationally accepted security and fair-play standards. We do not make claims about specific local licensing, and we encourage players to be aware of their own local regulations. rbajie is committed to operating transparently, maintaining SSL encryption, fair play certification, and strict responsible gaming controls for all players.

To self-exclude from rbajie, contact the support team via live chat (available 24/7) or email [email protected] and request a self-exclusion. You can choose a period of 6 months, 1 year, 2 years, or permanent exclusion. Your account will be locked immediately, all marketing communications will stop, and you will not be able to reopen the account until the exclusion period has fully elapsed.

No — rbajie is strictly for adults aged 18 and above. Every player must pass KYC age verification using a valid NID or passport before making a deposit. Any account found to belong to a person under 18 will be closed immediately, all data deleted, and any deposited funds returned. If you suspect a minor has registered on rbajie, contact [email protected] immediately.

rbajie customer support is available 24 hours a day, 7 days a week via live chat inside your account, by email at [email protected], or via WhatsApp at +880 1700 000 000 (plain text contact only). Support is provided in English and covers all account, payment, game, and responsible gaming queries. Average response time via live chat is under 5 minutes during normal hours.
Why Players Trust rbajie

Six reasons why thousands of Bangladesh players choose rbajie for their daily cricket betting, slots, and live casino entertainment.

Instant bKash & Nagad Deposits

Deposits via bKash, Nagad, and Rocket are credited within minutes. No waiting, no lengthy bank processes — top up your rbajie balance anytime from anywhere in Bangladesh.

Deep Cricket & BPL Coverage

rbajie covers BPL, IPL, T20 World Cup, and all Bangladesh Tigers international matches with real-time in-play odds and a full suite of batting, bowling, and match markets.

Mobile-First Platform

rbajie is built for mobile — no app download needed. The full platform runs smoothly in your phone browser, optimised for Android handsets widely used across Dhaka, Chittagong, and beyond.

SSL Encryption & Fair Play

Every session on rbajie is protected by SSL/TLS encryption. All casino games use independently certified RNGs so every spin and hand result is genuinely random and tamper-proof.

24/7 English Support

The rbajie support team is online around the clock — live chat, email, and WhatsApp — with an average first response under 5 minutes. All support is conducted in English for clarity.

Strict 18+ Age Enforcement

rbajie enforces age verification at every account. NID or passport confirmation is required before a first deposit, ensuring the platform remains a safe space for adults only.

Still Have a Question? Our Support Team Is Ready

If you could not find the answer you were looking for in the FAQ above, the rbajie support team is available 24/7 to assist you. Reach us via live chat inside your account, email, or WhatsApp — all contact details below are plain text only, not clickable links.

[email protected]
+880 1700 000 000
24/7 BST (UTC+6)

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